THE IMPORTANCE OF KNOWING
To know who’s calling your dealership before picking up the phone is unquestionably an advantage. To know exactly where the customer is calling from puts your dealership ahead of the game when selling a vehicle or setting up a service appointment. Placing call tracking numbers on all sources, like billboards, newspaper ads, internet and TV ads, will allow the dealership to effectively measure location separately.
Call Track-10 is a call-monitoring system that tracks and measures all phone calls generated by your advertising. You get 10 national toll free numbers that you can assign to your traditional advertising media (e.g. newspaper liners, direct mail, radio ads, billboards, etc.) Then, this easy-to-use sales tool will allow you to monitor, record and view information about your prospective customers in real time, while they’re on the phone with you!
FEATURES & BENEFITS
KNOW WHO’S CALLING
Identifies where your calls are coming from in real time so you know who’s on the line before you even pick up the phone.
GET THE MOST OUT OF YOUR AD DOLLARS
Maximizes the effect of your advertising dollars by measuring how many prospects are generated by each advertising medium. You are able to create reports to easily determine which advertisements are most effective. These reports can be automatically emailed to you.
Generates more referrals by capturing every call you receive. Call Track-10 also matches real-time demographic information on callers, when available.
INCREASE YOUR OPPORTUNITIES
Enters phone referrals with customer data automatically into your CRM or lead manager, eliminating manual data entry and allowing you to maximize your sale opportunities.
Records calls for training purposes, allowing you to coach your team and improve selling and service skills.
Much, much more!
65% of businesses consider phone calls their highest quality lead source.
(Source: BIA/Kelsey & ConStat Commerce Monitor)
67% of consumers place a phone call for any purchase over $100.
(Source: Century Interactive)
Companies with toll-free numbers provide consumers an opportunity to improve recall up to 80%, allowing business owners greater opportunity than ever to interact with consumers.