Memphis Digital Success Team
Jay Featherston, Digital Trainer
I’m very excited to be with the Digital Trainer team at FordDirect. I have spent the past 32 years working in various positions in automotive dealerships. My tenure has allowed me to work in fixed operations and sales at every level from sales professional and service writer to business manager, sales manager, and BDC manager. I graduated with a B.S. in organizational management from John Brown University and completed several training courses in internet marketing and advanced sales processes. I have spent my entire adult life in and around the car business.
My sole focus is to help dealerships develop sound business processes and sell more cars. The industry is moving at a very rapid pace and I want to help dealerships stay on the progressive path to success. I have been married for 34 years to the same wonderful woman and have two adult sons. In my spare time, I love to travel, fish, and go camping, and I very seldom miss a football game.